LEGAL INFORMATION
LEGAL NOTICES
GENERAL TERMS AND CONDITIONS OF SALE
PRIVACY POLICY
COOKIE POLICY
LEGAL NOTICES
WEBSITE PUBLICATION
The website https://www.llort.tel/ (hereinafter, the "Site") is published by LLORT, a simplified joint-stock company with a capital of €5,000, headquartered at 40 Boulevard Limbert 84000 Avignon and registered in the Avignon Trade and Companies Register under number 103 555 249 (hereinafter, the "Publisher").
The Publisher can be contacted at the email address contact@llort.tel or at the number +33952959547.
PUBLISHING DIRECTOR
The publishing director is Mr. Olivier RADENAC.
WEBSITE HOSTING
The website is hosted by the company HETZNER
Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany
Tel.: +49 (0)9831 505-0*
Fax: +49 (0)9831 505-3
Email: info@hetzner.com
RESPECT FOR INTELLECTUAL PROPERTY
All brands, photographs, texts, comments, illustrations, animated or static images, video sequences, sounds, as well as all computer applications that may be used to operate the Site and, more generally, all elements reproduced or used on the Site are protected by the laws in force regarding intellectual property.
They are the full and exclusive property of the Publisher or its partners, unless otherwise specified.
Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher, is strictly prohibited. The fact that the Publisher does not initiate proceedings upon becoming aware of such unauthorized uses does not constitute acceptance of said uses and a waiver of the right to prosecute.
Only use for private purposes within a family circle is authorized, and any other use constitutes counterfeiting and/or infringement of related rights, punishable under the Intellectual Property Code. The reuse of all or part of this content requires the prior authorization of the Publisher or the holder of the rights to this content.
FREE SOFTWARE — ANDROID APPLICATION UNDER THE GPL-3.0 LICENSE
By express exception to the foregoing, the LLORT Android application (the client software installed on the user's device) is free and open-source software, released under the GNU General Public License version 3 (GPL-3.0). Its source code may be viewed, audited, modified and redistributed under the terms of that license, at: https://codeberg.org/LLORT-APP/LLort.
The LLORT application is a derivative work of the free software projects Fossify and Simple Mobile Tools, themselves distributed under the GPL-3.0 license, whose authors and contributors are hereby acknowledged.
This free license covers exclusively the source code of the Android client application. The "LLORT" name, the logo, the application icon and the distinctive graphic elements are protected trademarks and assets that are NOT granted under the GPL-3.0 license: any redistribution of a modified version must remove or replace these elements (re-branding obligation). This website, as well as the server-side services (anti-spam detection engine, account and subscription management), remain the exclusive property of the Publisher and are not covered by this license.
HYPERTEXT LINKS
The Site may contain hypertext links providing access to other websites published and managed by third parties and not by the Publisher. The Publisher cannot be held directly or indirectly liable if said third-party sites do not comply with legal provisions.
The creation of hypertext links to the Site can only be done with the prior written authorization of the Publisher.
GENERAL TERMS AND CONDITIONS OF SALE
1. Purpose
These general terms and conditions of sale apply without restriction or reservation to all online sales of subscriptions offered by the company LLORT, a simplified joint-stock company with a capital of €5,000, headquartered at 40 Boulevard Limbert 84000 Avignon and registered in the Avignon Trade and Companies Register under number 103 555 249 (hereinafter, the "Seller" or "LLORT").
Subscriptions are presented on the website https://www.llort.tel (hereinafter, the "Site"), but subscription to the subscriptions is carried out on the "LLORT" application (hereinafter, the "
Platform"). It is specified that all the functionalities of the subscriptions sold are directly accessible on the Platform, the Site being a showcase site.
LLORT can be contacted at the following coordinates, in particular for any complaint:
Postal address: 40 Boulevard Limbert 84000 Avignon
Telephone: +33952959547
Email address: contact@llort.tel
The Platform allows individual internet users, users of a portable terminal using telecom & internet networks (hereinafter, the "
Subscribers"), to subscribe to a subscription allowing them to protect their privacy and personal data (hereinafter, the "
Subscription").
It is specified that the Seller offers different Subscription formulas, presented on the Site.
These general terms and conditions define the terms and conditions for the online sale of Subscriptions and define the rights and obligations of the parties in this context (hereinafter the "
GTC").
They are accessible and printable at any time via a direct link at the bottom of the Platform page. The applicable version of the GTC is the one viewable online on the Platform on the date of the Subscriber's order.
2. Application of the GTC
The GTC prevail over any other general or specific conditions not expressly agreed to by LLORT.
They may be supplemented, if necessary, by specific terms of use for certain services and/or Subscriptions offered on the Platform, which supplement the GTC and, in the event of contradiction, prevail over the latter.
The fact that LLORT does not invoke at any given time any of the provisions of the GTC cannot be interpreted as a waiver of the right to invoke any of said conditions at a later date.
The nullity of a contractual clause does not entail the nullity of the GTC. The temporary or permanent non-application of one or more clauses of the GTC by LLORT cannot be considered as a waiver of its part to the other clauses of the GTC, which continue to produce their effects.
3. Legal Capacity and Acceptance of the GTC
3.1 Legal Capacity
The Platform is accessible to any natural person with full legal capacity to commit under the GTC. A natural person who does not have full legal capacity can only access the Platform with the agreement of their legal representative.
3.2 Acceptance of the GTC
The Subscriber's acceptance of the GTC is materialized by a checkbox in the order form on the Platform. This acceptance can only be full and complete. Any acceptance subject to reservation is considered null and void. The Subscriber who does not accept to be bound by the GTC must not place an order on the Platform.
4. Platform Accessibility
The Platform is accessible to all internet users, in principle 24/7, except for interruptions, scheduled or not, by the Seller or its service providers, for maintenance and/or security needs or in case of force majeure or Platform updates. The Seller cannot be held responsible for any damage, of any nature, resulting from the unavailability of the Platform.
The Seller does not guarantee that the Platform will be free of anomalies, errors, or bugs, or that the Platform will operate without failure or interruption. In this regard, the Seller may freely determine and at its sole discretion any period of unavailability of the Platform or its content. The Seller cannot be held responsible for data transmission problems, connection issues, or network unavailability.
To create an account, you must register for our services using your phone number and providing your names, first names, and addresses. You agree to receive text messages, emails, and possible phone calls from us.
5. Subscription Features
Before any online order, the Subscriber can learn about the characteristics of each Subscription they wish to order on the Platform, in particular:
the features accessible through the chosen Subscription formula;
the duration of commitment;
the payment frequency of the Subscription;
the price of the Subscription.
6. Order
6.1 Placing an Order
To place an order, the Subscriber must download the Platform, select the Subscription, register their information, and proceed with the payment corresponding to the selected subscription.
The order is deemed received by LLORT when it is definitively confirmed by the Subscriber.
6.2 Registration
Access to the Subscription requires the Subscriber to register on the Platform by filling out the form provided for this purpose.
In all cases, the Subscriber must provide all the information marked as mandatory. Any incomplete registration will not be validated.
The Subscriber guarantees that all the information they provide in the registration form is accurate, up-to-date, and sincere, and is not misleading in any way.
They undertake to update this information in case of changes, so that it always corresponds to the aforementioned data.
The Subscriber is informed and accepts that the information entered for the creation or updating of their Account constitutes proof of their identity. The information entered by the Subscriber binds them upon validation.
The Subscriber undertakes to use their Account personally and not to allow any third party to use it on their behalf or for their account, except to bear full responsibility for it.
They must immediately contact the Seller at the coordinates mentioned in Article 1 of these terms if they notice that their Account has been used without their knowledge. They acknowledge the Seller's right to take all appropriate measures in such cases.
6.3 Order Confirmation
At the end of their order, the Subscriber receives an email confirmation summarizing the order details.
The Subscriber must ensure that the contact details provided are correct and that they allow them to receive the relevant email. If they do not receive it, the Subscriber must contact LLORT at the coordinates mentioned in Article 1.
LLORT recommends that the Subscriber keep the information contained in the order confirmation.
7. No Right of Withdrawal
In accordance with the provisions of Article L.221-28, 1° of the Consumer Code providing for an exemption from the right of withdrawal in the case of: "the provision of services fully executed before the end of the withdrawal period", the Subscriber acknowledges that they expressly waive the right of withdrawal provided for in Article L.221-18 of the Consumer Code as soon as they pay the first installment on the Platform in order to benefit from the Subscription features before the end of the withdrawal period, by checking the box provided for this purpose.
In the absence of checking this box, the Subscription may be subject to withdrawal. In the event of withdrawal by the Subscriber, the Seller will refund all payments received from the Subscriber, without undue delay and, in any case, no later than fourteen days from the day the Seller is informed of the Subscriber's decision to withdraw.
However, the Subscriber is informed that they will have to pay an amount proportional to what has been provided until the moment the Seller is informed of the Subscriber's withdrawal.
The Subscriber who wishes to exercise their right of withdrawal must send the Seller, before the expiry of the fourteen (14) day period, the withdrawal form attached to the GTC, duly completed.
8. Price and Payment Methods
8.1 Price
The sale prices of the Subscriptions are displayed on the Platform.
They are indicated in euros, all taxes included (VAT applicable, if any, and other applicable taxes).
LLORT reserves the right, at its sole discretion and according to terms it will be the sole judge of, to offer promotional offers or price reductions.
The applicable price is the one displayed on the Platform at the time the Subscriber's order is registered.
In the event that the Seller wishes to modify the price of the Subscription subscribed to by the Subscriber and that it is still ongoing, the Seller undertakes to notify the Subscriber at least one (1) month before the application of the new price. In the absence of cancellation at least fifteen (15) days before the application of the new price, the Subscriber is deemed to have accepted the new price of the Subscription.
8.2 Payment Methods
Regardless of the choice of subscription and its duration, the subscription price is due at the time of the order.
The Subscriber acknowledges that subsequent installments will be paid by automatic debits from the bank card used when registering their order, on the due dates specified on the Platform, via the payment site designated by LLORT.
In this regard, the Subscriber undertakes to inform the Seller, as soon as possible, if their bank card is no longer valid and to provide them with the new banking information necessary for the aforementioned automatic debit.
8.3 Invoicing
Invoices are sent to the Subscriber by email, as soon as the transaction is confirmed.
9. Activation of the Subscription and Provision of the Platform
9.1 Terms of Provision
The Subscriber acknowledges that to fully benefit from the Subscription, they must use the Platform. They therefore declare that they have taken all necessary measures to be able to use it, particularly from a technical and practical point of view. Thus, the Subscriber chooses their own operators and internet access providers. They bear full responsibility for this choice and any failure of these providers.
This provision is made by remote access, in order to allow the processing on the Seller's server of the data transmitted by the Subscriber. The related software remaining on the Seller's server, no delivery of software media is carried out, the provision being made by opening the connection to the Seller's server and providing the Subscriber with their login details.
Upon validation of the order by the Subscriber, the Seller makes the Platform's features available to the Subscriber. These features are accessible to the Subscriber at any time, except during intervention and maintenance periods.
By these GTC, the Subscriber has a right to use the Platform's features, which is personal, non-exclusive, non-transferable, and limited to the duration of the Subscription.
It is specified that the LLORT Android client application is free software governed by the GPL-3.0 license with respect to its source code only, which authorizes its reproduction, modification and redistribution under the terms of that license. The "LLORT" name, the logo and the distinctive graphic elements, however, are not granted under that license and remain the exclusive property of the Seller. The following prohibitions therefore do NOT target the source code of the Android client application, but the Site, the "LLORT" trademark and the server-side services (backend). It is notably strictly forbidden for the Subscriber to:
proceed with any form of reproduction or representation of the server-side services, the Site or their documentation, or to alter or conceal in any way the trademarks, distinctive signs, copyright notices of the Seller;
intervene on the server-side services in any way and for any reason, including to correct errors, with evolutionary and corrective maintenance being ensured by the Seller;
modify or attempt to bypass any protection device of the server-side services or the Site.
9.2 Features
The Subscriber acknowledges that LLORT's mission is limited to providing the Platform and its features and that LLORT has no advisory obligation.
The Subscriber's objectives are their own and depend exclusively on their own involvement and investment in the use of the features.
10. Platform Maintenance
The Seller will make it their personal responsibility to carry out corrective maintenance interventions in such a way as not to prevent or hinder access to the Platform. They also undertake to provide the Platform with the necessary updates so that it constantly complies with market standards and the state of the art. However, in the event that the Subscriber does not collaborate with the Seller to resolve anomalies, the Seller's liability cannot be engaged in this respect.
Access to the Platform may be suspended due to maintenance interventions necessary for the proper functioning of the Platform.
In the event of interruption of the Subscription for planned maintenance, the Seller undertakes to inform the Subscriber of the date and duration of the interruption at the latest ten (10) working days before the deadline, so that they can make their arrangements sufficiently in advance to avoid any disruption to their activity.
11. Duration of Subscriptions
11.1 Duration
From the date of the end of the commitment period, the Subscription continues for successive periods specified on the Platform, tacitly renewable, unless early termination under the conditions provided herein.
11.2 Termination by the Subscriber
The Subscriber can terminate their Subscription for convenience directly on the Platform.
An action to uninstall the Platform from the user's phone cannot be considered as terminating the subscription.
Manual intervention by the user via the Platform is required to end the renewal of the subscription. The termination will take effect at the end of the current commitment period.
11.3 Suspension and Termination by the Seller
11.3.1 Suspension
The Seller may suspend the Subscriber's Subscription without delay or formalities if the Subscriber does not make the payment of the sums due.
The Seller reserves the right to suspend the Subscription, without notice, in the event of:
Risk to the stability and/or security of the Platform or any system and environment of the Seller;
Request from a competent administrative or judicial authority;
Necessity imposed by compliance with the law and its obligations.
11.3.2 Termination
If the Seller finds that the Subscriber violates these terms and/or the general terms of use, the Seller may terminate the Subscriber's Subscription within fourteen (14) days following a formal notice sent by any written means, which remains unsuccessful, to remedy the contractual breach(s).
In the event that the breach cannot be corrected within fourteen (14) days, the termination takes effect on the date on which the Seller notifies the Subscriber of said termination.
It is specified that in the event that the Seller is no longer able to fulfill its obligations for reasons beyond its control (judicial liquidation, virus, force majeure, etc.), it reserves the right to terminate the Subscription without notice or compensation.
12. Common Obligations
The parties agree to fulfill the obligations incumbent upon them respectively under the GTC in good faith.
The parties agree to collaborate in the execution of their respective obligations and agree to exchange information in order to contribute to the success of the GTC.
In this regard, the parties will inform each other of all difficulties of which they could become aware in light of their experience, as the GTC are executed, in order to allow them to be taken into account as quickly as possible, thus contributing to the success of the whole.
13. Subscribers' Obligations
Subscribers are solely responsible for the choice and use they make of the Subscriptions. It is their responsibility to verify the adequacy of the Subscriptions to their specific needs and constraints prior to the purchase of said Subscriptions.
It is the responsibility of Subscribers to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any attack.
The Subscriber guarantees the Seller against any complaints, claims, actions, and/or claims of any kind that it may suffer as a result of the Subscriber's violation of any of its obligations under the GTC. The Subscriber undertakes to pay the Seller all costs, charges, and/or convictions that it may have to bear as a result.
It is the Subscriber's responsibility to ensure, under their responsibility, the accuracy and completeness of the information and documentation transmitted.
The Subscriber is responsible for the security of their device and their account on the platform. If the Subscriber loses their phone, they must re-register on the application by downloading it again.
14. LLORT's Obligations and Liability
The Platform is accessible to all internet users, in principle 24/7. The Seller does not guarantee that the Platform will be free of anomalies, errors, or bugs, or that the Platform will operate without failure or interruption. The Seller cannot be held responsible for data transmission problems, connection issues, or network unavailability.
LLORT undertakes to regularly carry out checks to verify the operation and accessibility of the Platform. In this regard, LLORT reserves the right to temporarily interrupt access to the Platform for maintenance reasons.
Similarly, LLORT cannot be held responsible for temporary difficulties or impossibilities of access to the Platform that originate from circumstances beyond its control, force majeure, or disruptions in telecommunication networks.
In the event of fault attributable to the Seller during the execution of an order, the Subscriber who provides proof of direct and personal damage would be entitled to obtain from the Seller compensation for the damage concerned.
Compensation for all indirect damages is expressly excluded.
LLORT's liability is excluded in the event of damage, direct or indirect, affecting property or persons, suffered by the Subscriber or a third party, and resulting from the following cases:
Negligence or fault committed by the Subscriber or a third party;
Any use of the Subscriptions in manifestly non-compliant conditions.
LLORT cannot be held liable for non-performance or delay in the execution of orders due to circumstances beyond its control or force majeure, it being expressly specified that force majeure cases are those usually recognized by the jurisprudence of French courts.
The use of the Subscriptions by the Subscriber is their sole responsibility. It is the Subscriber's responsibility to carry out the necessary and adequate checks depending on the stakes of the use they will make of the Subscriptions.
15. Intellectual Property
15.1 Subscriber's Intellectual Property Rights
The Subscriber is the sole owner of all elements, materials, documents, information, and files provided to the Seller in the context of using the Subscription features.
The Seller undertakes not to modify the data, files, information, documents transmitted by the Subscriber without their prior written consent.
Upon termination of the Subscription for any reason, the Seller will return to the Subscriber all the data, files, and documents of the Subscriber that have been entrusted to them for the purposes of fulfilling their obligations under the GTC, and will destroy any copies they may have made.
15.2 Ownership of the Platform
The Seller is and remains the holder of the intellectual property rights on the Platform and on the site, these GTC not operating any transfer of intellectual property rights for the benefit of the Subscriber.
16. Confidentiality
Information of any nature communicated by one party to the other in the context of the execution of these terms is considered confidential and must not be disclosed to a third party, except with the prior written agreement of the party that communicated it.
When the Subscriber places an order on the Platform, the Subscriber's personal data is collected by LLORT under the conditions described in
the privacy policy available here.
17. Newsletter, Partner Offers, and Do Not Call List
17.1 Newsletter
By checking the box provided for this purpose or by expressly giving their consent, the Subscriber accepts that LLORT may send them, at a frequency and in a form determined by LLORT, a newsletter (information letter) that may contain information relating to its activity.
When the Subscriber checks the box provided for this purpose in the registration process on the Site to place the order, they accept to receive commercial offers from LLORT for services similar to those ordered.
Subscribers will have the option to unsubscribe from the newsletter by clicking on the link provided for this purpose, present in each of the newsletters (information letters).
17.2 Partner Offers
By checking the box provided for this purpose or by expressly giving their consent, the Subscriber accepts that LLORT may send them, at a frequency and in a form determined by LLORT, partner offers related to its activity.
Subscribers may ask LLORT to no longer send them these partner offers by clicking on the link provided for this purpose, present in each communication relating to partner offers.
17.3 Do Not Call List
Subscribers also have the option to register for free on a do not call list
BLOCTEL in order to no longer be contacted by telephone by a professional with whom they do not have an ongoing contractual relationship, in accordance with Law No. 2014-344 of March 17, 2014, on consumption.
18. Hypertext Links and Third-Party Sites
The Seller cannot in any case be held responsible for the technical availability of websites or mobile applications operated by third parties (including its possible partners) to which the Subscriber would access via hypertext links present on the Platform.
The Seller does not endorse any responsibility for the content, advertisements, products, and/or services available on such third-party websites and mobile applications, which are governed by their own terms of use.
The Seller is also not responsible for transactions between the Subscriber and any advertiser, professional, or merchant (including its possible partners) to whom the Subscriber would be directed via the Platform and cannot in any case be a party to any disputes that may arise with these third parties, particularly concerning the delivery of products and/or services, guarantees, statements, and other obligations to which these third parties are bound.
19. Prohibited Behaviors
The following are strictly prohibited: (i) any behavior likely to interrupt, suspend, slow down, or prevent the proper functioning of the Application, (ii) any intrusion or attempted intrusion into the Seller's systems, (iii) any diversion of the Application's system resources, (iv) any actions likely to impose a disproportionate load on the latter's infrastructures, (v) any attacks on security and authentication measures, (vi) any acts likely to harm the financial, commercial, or moral rights and interests of the Seller or the users of its Platform, (vii) any practice diverting the Platform from purposes other than those for which it was designed, and finally, more generally, (viii) any breach of the GTC or applicable laws and regulations.
It is also strictly prohibited to monetize, sell, or transfer all or part of the access to the Platform, as well as the information it contains.
Subscribers undertake not to use the Subscription for racist, pedophilic, pornographic purposes, or more generally, in a manner that infringes the rights of third parties.
In any case, Subscribers undertake to indemnify the Seller for all financial consequences related to legal action or a claim from a third party linked to the misuse of the Subscription by the Subscribers.
The Seller reserves the right to exclude Subscribers who do not comply with the general conditions set out here, by disconnecting them or deleting their account and the data inherent to the account.
In the event of a breach of any of the provisions of this article or, more generally, offenses against laws and regulations, the Seller reserves the right to take all appropriate measures and to initiate any legal action.
20. Modifications
LLORT reserves the right, at its sole discretion, to modify these GTC at any time. In this case, the applicable conditions will be those in force on the date of the Subscriber's order.
21. Language
In the event of a translation of the GTC into one or more languages, the language of interpretation will be French in the event of a contradiction or dispute over the meaning of a term or provision.
22. Subcontracting
The Subscriber authorizes the Seller to subcontract all or part of the services included in the Subscription.
23. Partial Nullity - Non-Waiver
The nullity of a contractual clause does not entail the nullity of the GTC. The fact that the Seller does not invoke at any given time any of the provisions of the GTC cannot be considered as a waiver of the right to invoke such a provision at a later date.
24. Disputes and Mediation
It is also recalled that any consumer has the right to use, free of charge, a consumer mediator for the amicable resolution of the dispute opposing them to a professional. To this end, LLORT guarantees the Subscriber effective recourse to a consumer mediation system.
In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, LLORT adheres to https://www.cm2c.net/ [name - postal address - email address of the mediator].
After prior written steps by consumers towards LLORT, the mediator's service can be contacted for any consumer dispute whose resolution has not been successful.
The Subscriber can use the mediation service for consumer disputes related to an order placed on the internet.
It is finally recalled that mediation is not mandatory but only proposed in order to resolve disputes by avoiding recourse to justice. In the event of failure of this mediation procedure or if the Subscriber wishes to bring an action before a court, the rules of the code of civil procedure will apply.
The Buyer can also contact the
dispute resolution platform set up by the European Commission.
25. Applicable Law
The GTC are governed by French law.
APPENDIX - Withdrawal Form
To the attention of LLORT (40 Boulevard Limbert 84000 Avignon; contact@llort.tel),
I hereby notify you of my withdrawal from the contract for the following product:
Ordered on:
Received on:
Order number:
Buyer's name:
Buyer's address:
Buyer's email address:
Buyer's signature:
Date:
PRIVACY POLICY
The website
https://www.llort.tel and the LLORT application
(hereinafter, the "
Platform")
This privacy policy aims to help you understand how your personal data is collected, processed, and stored by the company LLORT via the Platform.
The company LLORT understands that the protection of data and privacy is a concern for all users visiting the Platform.
The company LLORT commits, in accordance with GDPR regulations, as defined below, to respect your privacy and to protect your personal data, i.e., data that can identify you directly or indirectly as a person.
The objective of this privacy policy is to present the commitments of the company LLORT in this matter.
1. Definition
When you use our Platform and place an order on our Platform, we may ask you to communicate personal data concerning you.
The term "personal data" refers to all data that allows the identification of an individual, which corresponds in particular to your name, first names, pseudonym, photograph, postal and email addresses, telephone numbers, data relating to your transactions on the Platform, details of your purchases, bank card numbers, SIRET (if necessary), intra-Community VAT number (if necessary), IP address, as well as any other information you choose to communicate to us about yourself.
2. Purpose
This charter (hereinafter the "Charter") aims to inform you about the means we implement to collect your personal data, in the strictest respect of your rights.
We inform you in this regard that we comply, in the collection and management of your personal data, with Law No. 78-17 of January 6, 1978, relating to information technology, files, and freedoms, in its current version (hereinafter: the "Information Technology and Freedoms Law"), as well as Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: "
GDPR").
3. Identity of the Data Controller
The data controller of your personal data is the company LLORT, a simplified joint-stock company with a capital of €5,000, headquartered at 40 Boulevard Limbert 84000 Avignon and registered in the Avignon Trade and Companies Register under number 103 555 249 (hereinafter referred to as: "We").
4. What We Collect Based on Your Profile
LLort is built on a principle of data minimisation: we collect the strict minimum based on how you use the application.
4a. Free User
In free mode, LLort cannot identify you. Your only identifier is an irreversible cryptographic hash of your phone number and PIN — we are technically unable to retrieve your identity from this identifier.
- Pseudonymous identifier (hash of your number + PIN) — legal basis: performance of contract.
- Email address (required) — necessary to reset your PIN in case of loss. Legal basis: performance of contract.
- Numbers reported as suspicious — transmitted anonymously to our community database and, where applicable, to French anti-spam authorities (Signal Spam / 33700). Legal basis: legitimate interest (community protection).
- Content of the last message from a sender — transmitted to our servers only if you explicitly report that number as fraudulent, with your express consent. Legal basis: consent.
4b. Pro User (paid subscription)
The data collected at subscription depends on the payment method you choose:
• Subscription via the Google Play Store
Payment is handled entirely by Google. Your payment and billing data are collected and processed by Google under its own privacy policy — we invite you to consult the Google Play Store's privacy policy. LLORT neither collects nor has access to this data: we only receive a confirmation token from Google to activate and verify your subscription.
• Subscription via direct download (Revolut payment)
If you install the app outside the Google Play Store, payment is handled by our provider Revolut and, in accordance with our legal billing obligations, we collect:
- First and last name
- Postal address
- Email address (required for invoicing)
- Payment data — managed exclusively by our payment provider Revolut. We never have access to your banking details.
Legal basis: performance of contract and legal obligations (invoicing and accounting).
4c. Data Processed Locally by the Application
As an Android call and SMS manager, LLort accesses the following permissions on your device. This data is processed locally on your device and is never transmitted to our servers, except as listed above:
- SMS/MMS (READ_SMS, SEND_SMS, RECEIVE_SMS, RECEIVE_MMS, WRITE_SMS): analysed locally for spam filtering and blocking of unwanted numbers.
- Call log (READ_CALL_LOG, WRITE_CALL_LOG): read and displayed locally. Numbers may be checked against our community database.
- Contacts: consulted locally to display the name associated with a number. Never leave your device.
5. Recipients of Personal Data
The following will have access to your personal data:
Our company's staff;
Services responsible for control (lawyer, accountant, etc.);
Our subcontractors (payment service provider, hosting provider, billing provider, analysis and audience measurement provider, customer relationship management provider);
Google (Google Play), for subscriptions taken out via the Google Play Store; your payment data is then processed by Google under its own privacy policy;
Public organizations, exclusively to meet our legal obligations, judicial officers, ministerial officers, and organizations responsible for debt collection may also be recipients of your personal data.
6. Duration of Storage of Personal Data
6.1 Regarding data relating to customer and prospect management:
Your personal data will not be kept beyond the duration strictly necessary for the management of our commercial relationship with you.
However, data necessary to establish proof of a right or contract, which must be kept to comply with a legal obligation, will be kept for the period provided by the law in force.
Regarding any prospecting operations for customers, their data may be kept for a period of three (3) years from the end of the commercial relationship.
The personal data of a prospect, who is not a customer, may be kept for a period of three (3) years from their collection or the last contact from the prospect.
At the end of this three (3) year period, we may contact you again to find out if you wish to continue receiving commercial solicitations.
In the event of exercising the right of access or rectification, data relating to identity documents may be kept for the period provided in Article 9 of the code of criminal procedure, i.e., one (1) year. In the event of exercising the right of opposition, this data may be archived for the limitation period provided in Article 8 of the code of criminal procedure, i.e., six (6) years.
Financial transactions relating to the payment of purchases and fees via the Platform are entrusted to a payment service provider who ensures their proper execution and security.
For the purposes of the services, this payment service provider may be required to receive your personal data relating to your bank card numbers, postal and electronic addresses, which it collects and stores on our behalf and for our account. We do not have access to data relating to your banking details.
To allow you to regularly make purchases or pay the associated fees on the Platform, your data relating to your bank cards is kept for the duration of your registration on the Platform and at least until you make your last transaction.
Data relating to the visual cryptogram or CVV2, inscribed on your bank card, is not stored.
If you refuse to have your personal data relating to your bank card numbers stored under the conditions specified above, we will not keep this data beyond the time necessary to carry out the transaction.
In any case, data relating to these may be kept, for evidentiary purposes in the event of a possible dispute over the transaction, in intermediate archives, for the period provided by Article L 133-24 of the Monetary and Financial Code, i.e., thirteen (13) months following the debit date. This period may be extended to fifteen (15) months to take into account the possibility of using deferred debit payment cards.
6.2 Regarding the management of opposition lists to receiving prospecting:
Information allowing your right of opposition to be taken into account is kept for at least three (3) years from the exercise of the right of opposition.
6.3 Regarding audience measurement statistics:
Information stored in users' terminals or any other element used to identify users and allow their traceability or attendance will not be kept beyond thirteen (13) months.
7. Security
We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We also use secure payment systems in accordance with the state of the art and applicable regulations.
8. Hosting
We inform you that your data is stored and kept, for the entire duration of its storage, on the servers of the company HETZNER.
9. Transfer Outside the European Union
Your data may be transferred outside the European Union as part of the tools we use and our relationships with our subcontractors.
This transfer is secured using the following tools:
Either these data are transferred to a country that has been deemed to offer an adequate level of protection by a decision of the European Commission;
Or we have concluded with our subcontractors a specific contract governing the transfers of your data outside the European Union, based on the standard contractual clauses between a data controller and a subcontractor approved by the European Commission.
10. Access, Rectification, Limitation, and Deletion of Your Personal Data
In accordance with European regulations on the protection of personal data, you have the following rights:
A right of access allowing you to know at any time whether your personal data is being processed by our services and, if so, to have access to said personal data and the information required by law concerning the processing of this data,
A right of rectification allowing you to request that any inaccuracies concerning the personal data about you be corrected as soon as possible,
A right to erasure, allowing you to request that your personal data be erased as soon as possible, provided that this erasure request complies with the conditions required by applicable law,
A right to limit the processing of your personal data, provided that this limitation request complies with the conditions required by applicable law,
A right to portability allowing you to receive your personal data in a structured, commonly used, and machine-readable format, or to request that this personal data be transmitted to another data controller, provided that this portability request complies with the conditions required by applicable law,
A right to object to the processing of your personal data for reasons relating to your particular situation, provided that this objection complies with the conditions required by applicable law,
The right to withdraw at any time the specific consent given for the collection of your personal data, particularly when the processing of your personal data is used for commercial prospecting purposes,
The right to define directives relating to the retention, deletion, and communication of your personal data after your death.
You have the right to obtain the limitation of the processing of your personal data, in the cases defined in Article 18 of the GDPR:
During the verification period that we implement, when you contest the accuracy of your personal data,
When the processing of this data is unlawful, and you wish to limit this processing rather than delete your data,
When we no longer need your personal data, but you wish to keep it to exercise your rights,
During the verification period of legitimate reasons, when you have objected to the processing of your personal data.
It is recalled to individuals whose data is collected on the basis of our legitimate interest that they may at any time object to the processing of data concerning them. However, we may continue processing if there are legitimate reasons for processing that prevail over your rights and freedoms or if the processing is necessary to establish, exercise, or defend our rights in court.
You can unsubscribe from our promotional emails via the link provided in the emails. Even if you choose not to receive promotional messages from us, you will continue to receive our administrative messages.
Your rights can be exercised at any time by sending an email to the address contact@llort.tel or a letter to the following address: 40 Boulevard Limbert 84000 Avignon.
If you have complaints about how we process your personal data, you can contact us using the contact details provided above.
11. Portability of Your Personal Data
You have a right to the portability of the personal data you have provided to us, understood as the data you have actively and consciously declared in the context of accessing and using the services, as well as the data generated by your activity in the context of using the services.
We remind you that this right does not apply to data collected and processed on a legal basis other than consent or the execution of the contract binding us.
This right can be exercised free of charge, at any time, and in particular when closing your account on the Platform, in order to retrieve and keep your personal data.
In this context, we will send you your personal data, by any means deemed useful, in an open, standard, commonly used, and computer-readable format, in accordance with the state of the art.
12. Filing a Complaint with a Supervisory Authority
You are also informed that you have the right to lodge a complaint with a competent supervisory authority (the Commission Nationale de l'Informatique et des Libertés for France), in the Member State where your habitual residence, place of work, or the place where the alleged infringement of your rights is located, if you consider that the processing of your personal data under this charter constitutes a violation of the applicable texts.
This remedy can be exercised without prejudice to any other administrative or judicial remedy. Indeed, you also have the right to an effective administrative or judicial remedy if you consider that the processing of your personal data under this charter constitutes a violation of the applicable texts.
13. Modifications
We reserve the right, at our sole discretion, to modify this Charter at any time in whole or in part.
These modifications will take effect from the publication of the new charter.
COOKIE POLICY
https://www.llort.tel
(hereinafter, the "
Site")
1. What is a cookie?
When you browse our Site, cookies, pixels, and other trackers (hereinafter, collectively, "Cookies") are placed on your browser.
A Cookie is a small, often encrypted file stored in your browser or terminal and identified by a name. It is placed when you visit a site or application. Each time you return to the site or application in question, the Cookie is retrieved from your browser or terminal. Thus, each time you visit the site or application, the browser is recognized.
The placement of these Cookies may allow us to access your browsing data and/or personal data concerning you.
This page allows you to better understand how cookies work and how to use current tools to configure them.
2. Identification of cookies
Technical and Functional Cookies
Technical and functional Cookies are necessary for the proper functioning of the Site and to provide you with our services. They are used throughout your browsing to facilitate it and perform certain functions.
A technical Cookie can, for example, be used to remember your responses entered in a form or your preferences regarding the language or presentation of the Site, when such options are available. Without these Cookies, you will not be able to use the Site normally; we advise you not to delete them.
We use the following technical and functional Cookies:
| Cookie Name |
Type |
Cookie Function |
Storage Duration |
| __widgetbot |
Third-party (Discord) |
Discord chat widgets, customer support, content/e-commerce customization, and interaction tools. |
365 days |
| _discord_session |
Third-party (Discord) |
User authentication and session for Discord integrations. |
365 days |
| sentry_trace |
Third-party (Sentry) |
Error tracking and performance monitoring for developers (Sentry). |
365 days |
Analytical Cookies
These Cookies allow us to measure the number of visits, the number of pages viewed, and user activity. They may, if necessary, collect your IP address to determine the city from which you are connecting. Analytical Cookies allow us to generate traffic and browsing statistics for our Site in order to improve our performance.
The Cookies used also help identify browsing problems and ultimately resolve them.
We use the following analytical Cookies:
| Cookie Name |
Cookie Function |
Storage Duration |
| __cf_bm |
Cloudflare uses this cookie to analyze traffic, measure site performance, and detect malicious behavior (e.g., bots, DDoS). |
365 days |
| _pk_id, _pk_ses |
Matomo (formerly Piwik) is an open-source, self-hosted analytics solution. These cookies collect data on visitors (pages viewed, search engines, keywords, language, etc.) to generate real-time reports. |
365 days |
3. Your Cookie Preferences
3.1 Cookies That Can Be Placed Without Consent
Some Cookies do not require your consent, such as:
Technical and functional Cookies that are necessary for the operation of the Site; and
Certain audience measurement Cookies or Cookies that allow testing different versions of the Site for the purpose of optimizing editorial choices.
3.2 Acceptance or Refusal of Cookies Subject to Your Express Consent
All other Cookies require your consent. These are advertising Cookies, social network Cookies, content personalization Cookies, and certain audience analysis Cookies.
You can freely choose to accept or refuse the use of these Cookies.
You can accept or refuse these Cookies during your first visit to the Site.
Your choices to accept or refuse cookies will be kept for a period of six (6) months.
You are free to withdraw your consent and more generally to modify your preferences at any time, via the
following link.
3.3 Configuring Your Browser
Most browsers accept Cookies by default. However, you can decide to block these cookies or ask your browser to warn you when a site attempts to implement a cookie on your terminal.
Warning, some features of the Site may no longer work.
It is also possible to configure your browser to accept or refuse certain Cookies.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding Cookies.
Each browser offers different configuration methods:
For Internet Explorer: go to the "Settings" menu, then "Internet Options". Click on "Privacy" and then on "Advanced Privacy Settings";
For Chrome: go to the "Settings" menu, then click on "Privacy and Security". Click on "Permissions" and "Cookies and site data";
For Safari: go to the "Settings" application, then go to Safari. Click on the "Privacy and Security" tab. You can now choose to block all Cookies.
3.4 Advertising Identifiers
Personal data concerning you may be collected in connection with your advertising identifier.
Each mobile phone has a unique advertising identifier that allows advertisers to display targeted advertising.
Android and Apple allow mobile users, in the settings, to control their privacy, which makes it impossible to link their advertising history with their future browsing.
You can disable and reset your advertising identifier at any time if you no longer wish to receive targeted ads:
On iOS: go to "Settings", then "Privacy", then "Advertising", then "Reset Advertising Identifier";
On Android: go to "Google Settings" (or "Settings" then "Google"), then "Ads".
You will probably receive the same amount of advertising, but it will be less relevant.
4. Learn More About Cookies
For more information on cookies, you can visit the
CNIL website.
